Hi-Way Safety Inc. is not responsible for lost or damaged freight. If a package is damaged in shipment, you should not accept the package without appropriate documentation of damage. Highway Safety Products does everything possible to lower shipping costs. We work with several carriers and will ship with whichever can ship for the lowest or ship the quickest depending on the customers needs. In general, rates will be standard based on weight and expediency of delivery. Several factors will effect how fast your order ships, depending on the weight, size, and quantity of your order. Typically, packages will take 1-3 days within California and 3-5 days to ship within the United States. Expedited shipping may be available at additional cost. International orders are available, contact us for details.